Our Grout Cleaning Process Was the Solution to Revamp This Floor in Savannah, GA

February 10, 2024

Floors in busy areas endure heavy wear and tear, so keeping them clean and beautiful can be challenging for most homeowners. In certain instances, standard cleaning methods aren't enough to provide satisfactory results, requiring professional help. Our client from Savannah, GA, contacted us because she faced this problem with her bathroom floor. The owner cleaned the surface regularly, but the grout still looked dull and unappealing despite her efforts.


After deciding it was time to seek professional assistance, the owner went online and searched for grout cleaning services in Savannah, Georgia, and found Sir Grout of the Lowcountry at the top of Google's results.

The homeowner visited our user-friendly website and was pleased to find all the information she needed. She read a few of our blog posts and browsed our picture gallery, which gave her the confidence to fill out our online scheduler to request a free evaluation on a day and time that was most convenient for her.

As always, we arrived on time, in uniform, and in our Sir Grout vehicle on the inspection day. We quickly assessed the issues on the bathroom floor and noticed the surface was in poor condition, the grout had an unsightly appearance, and it wasn't adequately sealed, which had contributed to the staining and deterioration.

After discussing our assessment with the owner, we suggested the best solution to fix the problems and restore the surface. We recommended our grout cleaning and sealing service using Sir Grout's proprietary products because they are the safest, most advanced products on the market. We told her we would address the damage, color seal the grout to revamp its color, and ensure the surface would be protected for a long time.

We gave her a no-obligation quote detailing the work we would perform. She was surprised at how reasonable the quote was and immediately requested to schedule the job on a future date and time that was convenient for her.

We returned to our client's house as scheduled, ready to restore the bathroom floor. After preparing the area with clear plastic and masking tape to ensure it was protected while we worked, we set up our equipment and started our multi-step process, letting the homeowner know we were available to answer any question she might have.

First, we cleaned the surface using a high-speed scrubber and our exclusive cleaner. We explained to the client that our product uses high-quality ingredients that wouldn't leave a residue or damage the surface.

Next, we restored the grout and sealed it with our flagship sealant, ColorSeal, a high-quality product that protects against dirt, water, stains, and other damage. In addition, it reduces wear and tear, making it easier for the homeowner to maintain.

During our assessment, we explained to our client that ColorSeal is a top-notch sealant that gives grout a uniform color and a completely revitalized appearance, improving the surface tenfold. In addition, our large variety of colors almost always ensures we have a color to match the original color of the grout, or many homeowners choose to change it to give a new look to their surfaces.

To finish the job, we buffed the floor with a protective sealer. This added an extra layer of protection that beautifully enhanced the surface and would last for a long time with proper care.

After cleaning up, we met with our client and showed her the results. The owner was very impressed when she saw the restored floor and said it looked amazing. She told us our work had exceeded her expectations, and after thanking us she promised to recommend our services to family and friends with any hard surface-related issues like hers. She also mentioned she would leave a five-star review on Google to ensure others knew about Sir Grout's outstanding products and services.

Before leaving, we gave our client some recommendations and helpful tips for maintaining her restored surface. We suggested a weekly cleaning routine using pH-neutral and soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. We told her it delivers remarkable results, and because it's non-toxic, it won't harm anyone in her home, including pets.

We don't recommend using soap-based products or substances with acidic properties because they contain harsh chemicals that damage the surface and leave a residue that often seeps into the grout, causing discoloration, staining, and other issues. We also told her to avoid rinsing mops in dirty water when cleaning and to avoid using abrasive tools because they can scratch the tiles.

Ready to give your old floors a complete makeover? Sir Grout of the Lowcountry has the expertise to clean and restore all the hard surfaces in your home to like-new conditions as well as make future maintenance less hassle. Contact us today by calling (843) 920-5559 or by using our online scheduling option to schedule a free quote.