A Hilton Head Island Homeowner Enjoys a Revamped Shower Thanks to Our Stone Cleaning Service

October 08, 2024

Marble surfaces are beautiful and highly durable, making them an excellent addition to any area of the home. However, they require proper care to preserve their appeal. Over time, daily use and exposure to harsh cleaning products can cause long-lasting deterioration, often requiring professional restoration.


A Hilton Head Island homeowner recently contacted us to restore her marble shower. The stone had decayed due to wear and tear, leaving the surface grimy and unappealing. She tried some DIY methods she found online, but the problems persisted. The negative outcome was frustrating, so she sought professional assistance. During her search, she spoke to one of her friends who highly recommended our stone cleaning services in Hilton Head Island, South Carolina, saying we had done an excellent job in his house earlier this month.

Soon after her conversation with her friend, she visited our website to learn more about our services. Thanks to the user-friendly interface, she found insightful blog posts, testimonials from our satisfied customers, and our before and after gallery, showcasing the achievements of our work.

Impressed by the outstanding results of our previous projects and the numerous five-star reviews, she confidently used our online scheduler to request a complimentary consultation at her convenience.

Sir Grout delivers expert craftsmanship on every project, consistently exceeding customer expectations with outstanding attention to detail and superior restorations. Our professional approach reflects a dedication to excellence, emphasizing punctuality, presentation, and readiness to handle any hard surface restoration challenge.

Upon our arrival, we quickly inspected the shower and identified the issues. Cracks in the shower basin caused water damage, and the decayed grout was unsealed. We explained that grout is a porous mixture that can absorb dirt, water, and soap residue, leading to severe damage and other problems. It is crucial to shield the surface with a special sealant to minimize decay.

Following the inspection, we offered our stone cleaning service, assuring the client we would revamp the shower with high-end equipment and premium products. We explained each step of our professional restoration process and provided a no-obligation quote, promising to address the issues and enhance the marble surface.

The owner was satisfied with our assessment and proposed solution. She hired us without hesitation and arranged a convenient date and time for us to return and complete the job.

Our top priority is customer satisfaction, and we always ensure the safety of our client's property. We returned as scheduled with everything we needed to restore the shower. After preparing the equipment, we began the multi-step process.

First, we used a high-speed scrubber and our hard surface cleaner to deep-clean the surface. In contrast to store-bought cleaners, our product is crafted with premium ingredients, leaves no residue, and doesn't damage the tiles or grout.

Next, we steam-cleaned the area to eradicate embedded dirt and kill mold spores. After that, we regrouted the shower floor and replaced the old caulking with a durable epoxy solution. This material is perfect for showers, as it is waterproof and stain-resistant. It also repels mold and mildew, keeping the surface safe and pristine.

Then, we shielded the grout lines with our flagship sealant, ColorSeal. This exceptional product efficiently repels dirt, water, and grime, preventing stains and other issues. It is perfect for high-traffic areas because it minimizes wear and tear, keeping the surface in top condition.

ColorSeal is a cutting-edge sealant that enhances grout by providing a uniform color, improving the overall appearance of the surface. With diverse color options, our clients can perfectly match their existing tiles or choose a new shade for an aesthetic update.

We flawlessly executed every step and restored the shower as promised. After cleaning up, we met with the client to showcase the results. She was delighted because her marble shower looked clean and beautiful, and expressed her satisfaction, noting that our work had surpassed her expectations.

Our client thanked us for an excellent performance and assured us she would recommend our services to anyone needing hard surface restoration. Additionally, she mentioned she would share her positive experience by leaving a glowing review on Google.

Before leaving, we stressed the importance of proper maintenance to minimize decay and keep the marble shower in top condition. We always take the time to provide useful recommendations, which include suggestions for routine cleaning, periodic resealing, and using safe products and techniques to handle issues effectively.

When cleaning any surface, it is best to use only pH-neutral and soap-free cleaners, such as Sir Grout's Natural Hard Surface Cleaner. Our non-toxic product delivers outstanding results and is safe for everyone, including pets.

Store-bought cleaners are often soap-based and contain potent chemicals and other harsh components that can damage the marble surface. Moreover, they leave a sticky residue that can seep into the grout, leading to discoloration, staining, and other issues.

Taking measures to prevent mold and mildew growth is essential. These harmful fungi thrive in damp, dark environments, so we recommend keeping the area well-lit, ensuring proper ventilation, and regularly drying surfaces with a squeegee, towel, or terry cloth.

The expert technicians at Sir Grout of the Lowcountry can restore any surface in your home to pristine condition and make future maintenance less troublesome. Contact us today by calling (843) 920-5559 or use our online scheduling option to book a free in-home consultation.